• Jam Layanan : 07.00 - 24.00
    Sabtu, Minggu & Hari Libur 24 Jam
  • (021) 3000 7777
    (021) 4040 7777
  • cs@pegipegi.com

Operation

Our Operations team is the unsung hero of the whole company. This remarkable team consists of highly trained individuals that correspond with customers in daily basis. We are the ultimate problem-solver that handles everything from offline bookings to last minute cancellations, from booking confirmation to personal complaints. We give first-class assistance for each customer from the first time they place a booking until they have arrived in their destinations. If you are passionate about human relationships and treat every problem as a challenge, you could be what we are looking for.

Customer Service StaffJakarta

Job Description
  • Responsibility for all enquiry include handling complaint from customer through Phone, BBM, Email or Chat
  • Make Reservation for Hotel and Airllines
  • Do simple administration
Requirements
  • Candidate must be posess at least from Diploma Degree (any field)
  • Having good communication skill
  • Can operate Ms. Office (especially Ms. Excell)
  • At least 1 year of working experience in Call Center
  • Having experience in Tourism/Travel Agent is a plus
  • Can operate Abacus and Altea reservation system will be more advantage
  • Willing to work in shifting and/or weekends and public holiday
  • Willing to be placed in Kebon Jeruk, West Jakarta
What We Offer
  • Competitive Salary; skill based reward
  • Salary adjustment twice in year base on your performance
  • Great Career opportunity
  • Flexible Time and open class course
  • Medical Insurance (BPJS Health + Insurance)
  • BPJS Employment/Jamsostek (Pension, Accident, Death)
  • Employee can booking Hotel/ flight/ package with the Net Price
  • Wear your jeans and shirt or choose your own style
  • Incentive to whom take an external training
  • Reward to whom pass an International Certificate
  • 1 reference recruiting = IDR 1 - 3 million!!
  • Free breakfast & lunch every work day

Let’s develop yourself with us

Send your application to recruitment@pegipegi.com

Quality Assurance StaffJakarta

Job Description
  • Main task in planning of the quality assurance procedures of a product or service
  • Interpreting and implementing quality assurance standards
  • Evaluate the adequacy of quality assurance standards
  • Designing sampling procedures and instructions for recording and reporting quality data
  • Reviewing the implementation and efficiency of the quality and inspection system that goes according to plan, implement and monitor the testing and inspection of materials and products to ensure the quality of the finished product
  • Documenting internal audits and other quality assurance activities
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality system
  • Develop, recommend and corrective and preventive actions
  • Prepare reports to communicate the results of quality activities
  • Identify training needs and organize training interventions to meet the quality standards
  • Coordinate and support on-site audit conducted by external providers
  • Evaluate audit findings and implement the appropriate corrective actions
  • Manage and check risk management activities
  • Responsible for document management system
  • Ensuring continuous compliance with regulatory requirements and industry quality determined by the company
Requirements
  • General Requirement
    • Graduated minimum Diploma / Bachelor Degree from any major
    • Good in analytical and logical skill
    • Willing to work in shifting, weekend, and public holiday
    • Good command in English (both written and spoken)
  • Requirement skill
    • Customer Oriented
    • Accurate, details
    • Good in verbal and written communication
    • Able to collecting data
    • Good in management and analysis
    • Analyze problems and solutions, planning and organizing decisions and decision making
    • Able to work together
What We Offer
  • Competitive Salary; skill based reward
  • Salary adjustment twice in year base on your performance
  • Great Career opportunity
  • Flexible Time and open class course
  • Medical Insurance (BPJS Health + Insurance)
  • BPJS Employment/Jamsostek (Pension, Accident, Death)
  • Employee can booking Hotel/ flight/ package with the Net Price
  • Wear your jeans and shirt or choose your own style
  • Incentive to whom take an external training
  • Reward to whom pass an International Certificate
  • 1 reference recruiting = IDR 1 - 3 million!!
  • Free breakfast & lunch every work day

Let’s develop yourself with us

Send your application to recruitment@pegipegi.com

Airlines Ticketing StaffJakarta

Job Description
  • Responsible for booking and issued Airline’s ticket
Requirements
  • Minimum 2 years experience in same field
  • Minimum graduated from Tourism high school
  • Able to operating GDS Sabre, Galileo and Amadeus
  • Service oriented
  • Willing to work shifting include night shift
  • Able to read and speak English (a must)
  • Know how to issued and reissued ticket through GDS, group booking, other ticketing knowledge
What We Offer
  • Competitive Salary; skill based reward
  • Attractive incentive
  • Lets adjust your salary twice in year base on your performance
  • Great Career opportunity
  • Medical Insurance (BPJS Health, Private Insurances, Eye Glasses Benefit)
  • BPJS Employment/Jamsostek (Pension, Accident, Death)
  • Employee can booking Hotel/ flight/ package with the Net Price
  • Wear your jeans and shirt or choose your own style
  • Incentive to whom take an external training
  • Reward to whom pass an International Certificate
  • 1 reference recruiting = IDR 1 - 3 million!!
  • Free breakfast & lunch every work day

Let’s develop yourself with us

Send your application to recruitment@pegipegi.com