Merokok di akomodasi tidak diperbolehkan.

Hewan peliharaan tidak diperbolehkan berada di akomodasi.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deluxe Double or Twin Room with Lagoon: Out of love and care for the safety of children, parents with lil’ rockers below the age of 12 are required to sign a disclaimer form upon check-in

Effective from 1st June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night. This fee is payable directly to the hotel upon check-out and is not included in the room rate and taxes stated herein.

With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Kindly be informed that the hotel will undertake essential maintenance work at the kids’ water play area from 10 Apr - 13 Apr 2023. During this time, the kids’ water play area including the slides will not be available for use. However, the swimming pool will still remain open.

Hard Rock Hotel Penang is a smoke-free hotel. Guests are restricted from smoking in all the rooms and public areas within the hotel vicinity. For more information, please visit our website: https://www.hardrockhotels.com/penang/non-smoking-policy.aspx

Pizzeria will be closed from 22 Mar - 21 Apr 2023

Renovation Notice: The hotel will undergo scheduled renovation works for the Lobby, Lounge and Rock Spa from 04 September to 30 November 2023. During this time, alternative arrangements will be made to ensure that you have a rockin’ stay with us. If you have questions or concerns, please contact us directly.

Anda mungkin akan dikenakan pajak turis pada saat check-in. Pengelolaan dan penetapan tarif pajak diatur oleh kebijakan pemerintah area hotel setempat

Hard Rock Hotel Penang

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