Melia Kuala Lumpur

We are delighted that you have chosen Melia Kuala Lumpur for your next stay in Kuala Lumpur. On behalf of all the team in Melia Kuala Lumpur, we are very much looking forward to welcoming you to our hotel and we are happy you have chosen to spend your time with us. So that you are able to fully enjoy you stay with total tranquility, we have implemented the StaySafeWithMelia program blending with ‘CLEAN & SAFE MALAYSIA’ launched by Malaysian Association of Hotels. StaySafeWithMelia has been developed by our company, Melia Hotels International,along with Bureau Veritas, with the overall objective being to maximize the wellbeing of our guests and employees during your stay. As a result,we have adapted some of our services to prioritize the safety of our guests and employees. For this reason we are contacting you prior to your arrival,so that you can be aware of what to expect: All guest(s) luggage require sanitation which will be assisted by our friendly team member Scanning of the MySejathra barcode at the hotel entrance counter is a requirement as stipulated by the Malaysian Government All guest(s) temperature reading will be taken and those having a temperature of 37.5 Celsius and above are recommended to consult a doctor Ensure to sanitize your hands at the sanitizing stations available throughout the establishment The capacity of public spaces has been reduced to maintain the recommended social distance of 1.5 meters and the use of a mask is essential in all of our facilities Buffets have been adapted to a market-style format, with our expert chefs directly serving you a wide range of different dishes. Aiming to optimise the flow of customers and reduce food handling. All food & beverage menus are available with QR code. Maximum capacity respecting social distancing protocol is practiced in areas of the Hotel including outlets, function rooms, swimming pool and also the GYM must be adhered. Signage displaying the maximum capacity at any one time is available At the present moment, the Hotel outlets unavailable are the Lobby Bar, Garbo Gastro Bar and The Level lounge The laundry and ironing service is temporarily suspended, to adapt disinfection and hygiene measures Your Bedroom, Your Sanctuary: A safe space where we have intensified our cleaning and sanitizing protocols. Room cleaning shall only be carried out upon request. Focusing on minimizing contact during the cleaning process, guest(s) is required to excuse from being presence in the room whilst the maid is conducting the cleaning process. If you are going to use a vehicle during your stay, we inform you that we have available 86 basement parking spaces and also our podium parking outside the Hotel entrance. Charges applicable for parking. To help with the cleaning and disinfection of our areas, we have reduced the amount of decorative elements in the Hotel and in the room, such as kettle, coffee and tea facilities, hairdryer, slippers, iron and ironing board, notepad and pen, laundry bag and list, minibar or amenities. Please feel free to contact our Reception Team by dialing No.1 using in-room phone to have these items delivered The service guide, and other information you may need, has been made available on the MELIA television channel No.1 in your room. Equally, you can also contact us directly by dialing no.1 and our friendly team member will be happy to assist you with your needs. We hope that you relax with us during your stay, and are able to enjoy this new phase. Kind regards, The Melia Kuala Lumpur Team

Due Movement Control Order(MCO) is applied in Kuala Lumpur, effective from 7 May 2021 until 20 May 2021 No Dining in restaurant and Swimming Pool & Gym is closed.

Petunjuk Khusus

Tamu ekstra akan dikenakan biaya tambahan MYR 34.80/ orang untuk sarapan.

Hotel melayani sarapan pagi mulai pukul 06:30 hingga 10:30

Merokok dilarang di dalam gedung akomodasi, namun tamu diperbolehkan merokok pada tempat yang telah disediakan.

Hewan peliharaan tidak diizinkan.

Hotel memperbolehkan check-in awal, bergantung pada ketersediaan kamar, dengan biaya tambahan.

Hotel memperbolehkan check-out lebih lama, bergantung pada ketersediaan kamar, dengan biaya tambahan.

Due Movement Control Order(MCO) is applied in Kuala Lumpur, effective from 7 May 2021 until 20 May 2021 No Dining in restaurant and Swimming Pool & Gym is closed.

Anda mungkin akan dikenakan pajak turis pada saat check-in. Pengelolaan dan penetapan tarif pajak diatur oleh kebijakan pemerintah area hotel setempat