Tamu wajib menghubungi hotel 3 hari sebelum kedatangan.
Thanks for booking a stay with us. We certainly look forward to be your host soon. Just a few friendly reminders and house rules to take note of below in point form. Kindly take the time to read through thoroughly before checking-in: ________________________ A. (HOW TO CHECK-IN AND OUT) 1. Your host will be Jamie. Please contact Jamie on either: +6011 6216 8285 (9am - 5pm) (SMS, WhatsApp, Wechat, KakaoTalk or Line Only) along with your confirmation code at least a couple of days prior to your arrival to inform him of your arrival time so that we can advise on how to collect your keys. 2. (IMPORTANT!) If you have ANY questions whatsoever related to your stay or ANY emergencies, please ONLY contact the following people: (a). Jamie +6011 6216 8285 (9am - 5pm) (b).Or flick us a message via Traveloka 3. The street address of the building is "VORTEX SUITES KLCC". If you punch that into your GPS it will bring you to where we are. 4. (TIP: It's a cylindrical high-rise building (hence the name) on JALAN SULTAN ISMAIL near the corner of JALAN SULTAN ISMAIL and JALAN P RAMLEE) 5. The building is known by the name of “VORTEX SUITES KLCC”. 6. The unit No. is 13-3 located on the 13th floor. 7. Check-ins are anytime after 3pm. Check-outs are strictly before 11am. 8. (IMPORTANT!) Please be considerate for other guests that will be checking-in after you. If you stay beyond the stated check-out time we will have to charge you RM150 for being inconsiderate and for delaying the next guest's schedule. 9. When you Check-out, please leave the keys & swipes back inside the mailbox where you collected it from. 10. Please DO NOT LOSE OR BREAK the set of keys during your stay. If it happens, the following charges will apply: (a). Lost or broke a swipe? (RM150) ________________________ B. (ACCESS TO POOL, GYM AND WHEELIE BIN) 1. WiFi Username: 13-3 Password: nosmoking 2. To access the pool & gym, please take the lifts to the 6th floor. *Please note that the pool & gym are operated by a privatised company. You may pay them over the counter on level 6 if you plan on using 'em. The rates are as follows: - Pool & Gym (RM50 per person per day use) - Pool & Gym (RM180 per person per week) - Pool & Gym (RM360 per person per month) 3. To access the wheelie bin from the apartment unit, as you walk out of the unit: - Turn left and walk straight till' you see a door on your right. - The large green wheelie bin is located in there next to the "SERVICE ELEVATOR". ________________________ C. (OTHER IMPORTANT THINGS TO NOTE) 1. The dryer and washer may still be running when you check-in due to the previous guests load we’re drying up. Please let the washing or drying cycle finish before using the dryer and washer for yourself. 2. If you plan to cook, that's fine but please be sure to switch on the range hood while cooking. 3. Kindly treat my property with respect during your stay and DO NOT cause any major or superficial damages. My properties are inspected thoroughly after every guest. In the event any major or surface damages are found right after you check-out, I will have to deduct the amount from your deposit to pay for the damages caused. 4. This pad accommodates 4 adults ideally but a max of 6 overnight at no extra charge. 5. The sleeping arrangement for the 5th and 6th adult would be on a single sized mattress and a 3-seater couch. 6. Couch measurements: Width: 202 cm, Depth: 88 cm, Height: 71 cm 7. If you’re using the air conditioning, please always remember to switch it off after use. 8. STRICTLY NO PETS, SMOKING, HOUSE PARTIES, YELLING OR LOUD MUSIC PLEASE. 9. In the event our neighbours are disturbed by particular incidents like amplified music, vocals or excessive noise emitted during your stay, a formal warning be issued. If continued disturbance to any residents persists, guests will be escorted off the premise by local law enforcement. 10. If evidence of smoking is found during your stay or right after you check-out, you will be subject to a fine of RM200 for the the removal of odours, debris and such. 11. Similarly, if evidence of housing pets are found on the premises during your stay, we will impose a fine of RM150 for professional carpet, sofa and bed cleaning services along with any other strata related fines for breaching the building code. 12. (IMPORTANT!) For the safety of my future guests, kindly refrain from the mention of my unit or floor number in your public review. Other than that, please enjoy your stay :) Thanks
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