You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Spa will be close from 1 Nov 2019 to 14 Nov 2019 New SOP (details as below) 1. Social Distancing - To ensure the distance from one guests to another is at least 1 metre at all time. 2. To limit one person booking per room except for checking-in with family members (limited to 2 pax per room). 3. Set breakfast is included in the room rate and guests can choose to either dine-in at the coffeehouse or request for room service. 4. Limited housekeeping service. 5. Guests are not allowed to go to the gym, spa, prayer room (surau) and meeting room. 6. Guests must go through temperature screening at the hotel's entrance before checking-in. 7. Guests will have to fill in personal details prior check-in via email that will be sent by hotel to allow express check-in at the reception. 8. All payment for F&B orders are to be done via online transaction or charge to room (no cash accepted). 9. Garbage disposal bag provided. Collection time is from 9.00pm onward. Placed outside your room.
Anda mungkin akan dikenakan pajak turis pada saat check-in. Pengelolaan dan penetapan tarif pajak diatur oleh kebijakan pemerintah area hotel setempat
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